Welcome to our repair reporting system. This system is for the sole use of fully managed tenancies only, if you have a Rent Collection service or an Introduction Only service then please refer directly to your landlord whose contact details can be found in your welcome move in pack.
Please note the maintenance dept. is normally open Monday to Friday 9am to 6pm. During these hours your repair report will be dealt with by a member of the team. Outside of these hours an ansa-phone message can be left on 01903 215631 where a member of staff will be able to deal with your issue the next working day .
Special conditions apply out of hours when our offices are closed or over the Christmas Period- please see important information below.
In the event of an absolute emergency only where the issue cannot be delayed until the next working day please contact the numbers below pertaining to the issue.
Electrical - Adam Hayes Ltd - 07984 844194
Locksmith - Kevin the Locksmith - 07891 603163
General Contractor Handyman - Tony from Hot Property Services 07958 246810
Please note any issues deemed non emergency will not be attended and any attended issues deemed to be tenant negligence will be chargeable accordingly.