Welcome to our repair reporting system.
Please note the maintenance dept. is normally open Monday to Friday 9am to 6pm. During these hours your repair report will be dealt with by a member of the team. Outside of these hours an ansa-phone message can be left on 01903 215631 where a member of staff will be able to deal with your issue the next working day.
Special conditions apply during the festive period when our offices are closed - please see important information below.
A list of contractors who may be contacted in the event of an emergency only by calling 01903 215631 where a list of relevant contractors numbers can be found. Please note these numbers may only be used where tenants have a Fully Managed or Executive service and the situation is an emergency ie total loss of power, no heating or hot water, severe leak, blocked drains, locked out. Otherwise please contact our office when next open as indicated below.
Christmas/New Year Opening Hours
From 4pm Friday 22 December 2017 - Closed
23 - 26 December 2017 - Closed
27 - 29 December 2017 - Open 10am to 4pm.
30, 31 December 2017 and 1 January 2018 - Closed
2 January 2018 - Open as usual from 0900.
May we wish you a very Merry Christmas and a happy New Year.